Meaningful integration: personal and transformative change in academic libraries

August 8th, 2011 § 2 comments § permalink

Mesh Web Weaver

The popularity of embedded librarian programs in academic libraries is no doubt one result of the profession’s need to redefine its service model in a time of dramatic changes in information architecture, production, and access. As Alison Head and Michael Eisenberg’s 2009 report, “Lessons Learned: How College Students Seek Information in the Digital Age” [pdf], shows, students bypass librarians in order to access academic resources the vast majority of the time. We gave up our roles as information gatekeepers in the last century and, not soon after, began to see our roles as information guides slip away as well. Our response: redefine the role of the academic librarian in the research process.

The professional literature provides a number of successful examples of embedded librarianship: Tumbleson & Burke (2010) focused on the relationship between faculty and librarians in Blackboard for distance education students, going beyond simple course integration. Librarians at the Welch Medical Library at Johns Hopkins University and Purdue University Libraries embedded librarians outside the library to become partners in faculty research (Brandt, 2007; Kolowich, 2010). Kesselman & Watstein (2009) provide a number of other successful examples, including one program at Rutgers which brought together librarians, faculty, and students from the Food Science, Nutritional Sciences, the Department of Agricultural, Food, and Resource Economics, and the School of Communication, Information, and Library Studies to solve real-world problems in the food industry (the librarians also helped faculty co-write the grant for the program).

All of these projects are examples of meaningful integration. I’ve been ruminating on this phrase for a few weeks now, trying to think of ways in which our services can be meaningful to students and faculty. It isn’t enough to simply be useful, though that is certainly one aspect of it. I started writing down a list of characteristics that, to me, help define “meaningful integration”:

Library services must be transformative.

If we want to make a difference, we have to change the way students perceive information resources, research, and, in turn, our role in the process. We need to elicit change that shakes the foundation and produces visible (preferably measurable, but I’ll take visible) results. Notably, we have to inspire change in individuals and so:

Library services must be personal.

While we make broad sweeps to change what we do, we also need to focus on the relationships we have with individual faculty and students. If social media has taught us anything over the past decade, it’s that the individual has a tremendous impact on local communities and social groups. Dramatically changing one person’s perception of the library (or research, or information, etc.) has the potential to ripple outward to others. To make these personal connections happen, we need to be “close to the metal” of academic life, whether that be faculty research or student coursework, and so:

Library services must be where the action is.

Every connection starts with a shake of the hand, be it face-to-face or virtual, but we need to be there, standing next to our user, to make it happen.

Each of these characteristics work together to bolster the effects of the other. It seems to me (and I haven’t quite worked out the “how” yet) that the three are inseparable and indispensable if our aim is to become meaningfully integrated into the shifting information landscape. I would even go so far to say that they provide a recipe for success regardless of any and all future changes in libraries, the academy, and information architecture.

And there you have it: your strategic plan for the day. =)

Thoughts?

 


References

Brandt, D.S. (2007). Librarians as partners in e-research: Purdue University Libraries promote collaboration. C&RL News 68(6), 365-367, 396.

Kolowich, S. (2010, June 9). Embedded librarians. Inside Higher Ed. Available at http://www.insidehighered.com/news/2010/06/09/hopkins

Kesselman, M. A. & Watstein, S. B. (2009). Creating opportunities: Embedded librarians. Journal of Library Administration, 49(4), 383-400.

Tumbleson, B.E. &  Burke, J.J. (2010). When life hands you lemons: Overcoming obstacles to expand services in an embedded librarian program. Journal of Library Administration, 50(7-8), 978-988.

Photo credit: sankax

What I do

July 25th, 2011 § 2 comments § permalink

My introductory video for the Library Day in the Life Project 2011:

Library Day in the Life Project begins next week

July 19th, 2011 § 0 comments § permalink

The semi-annual Library Day in the Life Project begins next week. Coordinated by Bobbi Newman, the LDLP is a chance for librarians (read: anyone who works in library-related industries) to talk about what they do over the course of a single day (or week). We utilize the social web (blogs, photos, video, Twitter) to share our experience and link everything together using hashtags: #libday7 for Twitter and librarydayinthelife for everything else.

For the first time since it began in 2008, I caught the announcement before it started! So I’m excited to be participating this year.  If you’d like to join the fun, hop on over to the wiki page and add your name to the list.

Final takeaways from ALA 2010

June 28th, 2010 § 0 comments § permalink

As a first time attendee to ALA this year, I endeavored to keep my eyes, ears, mind, and heart open to new professional experiences. Like entering any unfamiliar and information rich environment, I quickly succumbed to the tremors of information overload (or maybe it was caffeine and malnutrition). But I stuck it through to the and and since the flight back to LA has free wifi, I thought I would try to distill some of the wisdom from my experience. Here are four takeaways:

1. Be enthusiastic and people will notice. There are thousands of brilliant, innovative, forward-thinking librarians at ALA, but it’s the enthusiastic ones that stand out from the crowd. Whether you are a subject specialist, a gaming librarian, a cataloger, or an administrator, if you love what you do and love to tell other people about it, people will pay attention to you. So wear your passion on your sleeve!

2. You can’t know/do everything, so find a niche. At a certain point, I realized that I need to get over the guilty feeling that comes from not being able to participate in every group or know about every aspect of librarianship. Try to find something you are passionate about (or at least very good at) and stick with it. No matter how specialized the work or small the niche, there will always be others with similar interests or working alongside you on committees. Strengthen those relationships and keep them strong and enduring.

3. Give away your time for free, it pays off. I could not stress this enough (and it was stressed to me multiple times). If you want to be successful in ALA (in librarianship generally), you need to be willing to give away your time. If you are the type of person who says, “No, I won’t do that. It’s not my job”, then maybe you should consider another profession. I think I can safely say that most librarians did not enter the field motivated by dreams of financial success or power. We are service-oriented people: the patron is the end to our means. Always keep that end in mind and make “above and beyond” your modus operandi.

4. Try something new, the more unfamiliar the better. I attended a couple sessions that were over my head and out of my league. I also talked to many representatives from the various ALA committees, round tables, and discussion groups that I knew little about. I don’t know that I’ll ever be able to competently discussion Spanish-language cataloging practices for children’s literature, but at least I know where to look and who to go to for advice. Reaching beyond your comfort zone helps to recontextualize your own work and look at familiar things (practices, ideas, approaches) with fresh eyes.

Did you attend the ALA conference for the first time this year? What did you learn?

Humanism and libraries by A. Cossette

April 8th, 2010 § 0 comments § permalink

A few weeks ago, Wayne Bivens-Tatum posted his thoughts on André Cossette’s Humanism and Libraries; an essay on the philosophy of librarianship, published by Library Juice Press and translated by Rory Litwin. His remarks prompted me to immediately order the book and read it through. I found Cossette’s discussion of librarianship thought-provoking and, given the work’s historical context, a bit quaint. While I also disagreed with certain claims made in the book, the issues raised are important questions that librarians should occasionally ask themselves as individuals and as institutions: namely, what do I do and why do I do it?

Cossette begins by delineating the difference between librarianship as philosophy and librarianship as science. He makes positive arguments for both perspectives but strongly favors the philosophical approach. He argues that creating a unified philosophy of librarianship will bring “faith and certitude” to our actions, inspire professional unity, and give librarians a raison d’etre, a meta-purpose for what they do.

He argues that up until that point (at the time, he is writing at the University of Montreal in 1976), librarianship, especially in the United States, had been to focused on the pragmatic aspects of the profession and lacked a strong desire for or practice of reflection. As a result, there is no one who could clearly say what a philosophy of librarianship should be. Of course, Cossette provides a response, saying that a unified philosophy should include a definition of librarianship, a statement of its goals, and a study of its relationship to other disciplines.

He defines librarianship as “the art and science of the acquisition, preservation, organization, and retrieval of written and audiovisual records with the aim of assuring a maximum of information access for the human community” (p.33). He argues that it is both a science, in that it has both an object of study and a method, and a humanistic endeavor, in that it is artistic at the level of individual execution/expertize. It chooses as its subject human beings, information, and the interaction between them.

Cossette calls for a move from subordination to autonomy, especially in the realm of academic and school libraries. On the one hand, he states that the perception of libraries as “services” has hindered their ability to define what they do and why. On the other hand, he acknowledges that libraries are part of the community which they support, though not epistemologically determined by them. This part was particularly salient:

“The educational sphere does not determine the aims of academic libraries, but does exercise a certain influence on many of its processes. The academic or school library pursues the common goals of all libraries: the maximal diffusion of bibliographic resources; in the educational sphere, these resources are selected and dealt with according to the needs of a specific scholarly clientele, which has their own specific information needs”(p.53).

And here is where Cossette tells us what he really feels. He argues that the primary aims of libraries is not preservation and is certainly not education. He even goes so far as to say that the main reason why academic librarians think of themselves as educators is due to a sense of inferiority in relation to faculty (or, in the least, a realization of who gets paid more). I cannot speak for what the situation was in the late 1970s, but in our post-internet era, I would argue that Cossette would have a very different view in 2010.

For one, technology has created a void where there was once a select few who could effectively navigate the information pathways of indexes, bibliographies, and publication lists. Simply put, it is much easier to find some information on a subject these days. Fact-finding in particular is a much easier, more accessible task. But with this ease and influx of information comes the difficulty of wading through the flood and of determining what information is valid. The void created by the introduction of the internet and automation needs to be filled with educators who specialize in information literacy and critical skills. While the role of educator may have been debatable at one time, it is no longer. It is essential.

Essential to what? In the definition of librarianship presented above, I believe Cossette neglects one important aspect: our moral obligation to help information seekers find the best ways to use the information they need. This requires knowing how to discuss and illustrate information literacy and critical thinking skills. It does not require that we be “elitists” of information; we can acknowledge that all information is useful in some way, regardless of its source. But we should be able to show users how certain types or sources of information may be better suited to their specific tasks. This is our moral obligation, the human side to our science and art.

Perhaps one of the main reasons there isn’t a unified philosophy of librarianship is the need for uniformity itself. Is it really possible to define all libraries according to a single idea? Is there something essential about libraries that cuts across all types of libraries from public to academic, from school to special? Personally, I much prefer the idea of having a shared set of values, like those defined by ALA, which vary in importance from one institution to another but are nonetheless an essential part of their reason for being. Preservation may very well be one library’s primary purpose, that doesn’t mean they possess less “library-ness” than a public library who’s primary purpose is to provide access.

I recommend reading Cossette’s work. It is brief and thought provoking and despite some shortcomings (see Wayne’s post for more information), reflecting upon the ideas expressed therein would be worth the time of any librarian (or, like me, librarian-to-be).